About Us

Client Experience and Loyalty - 08/09/2015

After reading the latest issue from Independent publisher Raconteur it was clear to us at Morris Shapland that customer experience is the key to lasting success. That is to say that companies with high customer experience ratings are more likely to retain the loyalty of clients and staff.

For us the client is central to everything we do at Morris Shapland. We understand that no brand gets success by accident and that a lot of work is needed to retain and look after clients. By creating customer satisfaction we can drive retention, recommendation and trust.

This is one of the reasons why we have used www.vouchedfor.co.uk for measuring our client satisfaction. By listening to our client's feedback we can strife to give them what they want and endeavour to meet their financial goals and objectives.

For more information on finding a top rated Independent Financial Adviser, Accountant or Solictor visit www.vouchedfor.co.uk



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